The protection of your personal data is very important to us, which is why we want to inform you about our data protection in the following sections and present it to you as transparently as possible. Your data shall only be processed within the scope of data protection law stipulations.
Thank you for your interest.
How will your personal data be processed on the Tengelmann Energie website?
Personal data is generally not collected from you when you visit the Tengelmann Energie GmbH website.
Only certain data shall be analysed and stored on our Tengelmann Energie web server for statistical purposes and to guarantee the security and stability of the system. This includes your IP address, the individual pages of the Tengelmann Energie GmbH website you have looked at, and the data volume transmitted during your visit. The date and duration of your visit and the website or link from which you reached our Internet service shall be saved, including by using a so-called Session-Cookie. This means that you are technically recognised as a user for each visit to the website. It is not possible for us to draw conclusions about you using this data. The Session-Cookie shall be automatically deleted when you leave the website. Furthermore, you have the option of managing the use and storage of Cookies via your browser settings.
In addition, you can provide us with voluntary information using contact forms so that we can process your enquiry and contact you. Please note the two mandatory fields (email and enquiry text), which are essential for processing. You can also provide us with further information so that we can address you personally, for example.
You can access our login area at the link „Customer portal“. We also pay attention to the secure transmission of your data here (see below „Which security does the Tengelmann Energie website offer?“).
Tengelmann Energie GmbH shall neither sell nor otherwise distribute your personal data to third parties. Processing of all data collected within the scope of the Tengelmann Energie web services shall take place under consideration of the respective valid regulations and generally only for the purpose of contract and/or contact processing and to maintain our own legitimate commercial interests e.g. storage of enquiries for any questions over approx. six months. Your data shall be deleted after fulfilment of the purpose, unless there are opposing statutory retention periods.
Tengelmann Energie Newsletter
If you want to receive the newsletter offered on our the website, we require an email address from you as well as information that allows us to check that you are the owner of the email address provided and that you consent to receipt of the newsletter. The newsletter provides you with weekly information about new offers from TEG.
We use the so-called Double-Opt-in method to guarantee that you agree to newsletter dispatch. The potential recipient can thereby be included in a mailing list. The user then receives a confirmation email to legally confirm registration. The address is only actively included in the mailing list once confirmation is received.
We shall use this data exclusively for the dispatch of requested information and offers.
Newsletter2Go is used as newsletter software. Your data shall be transmitted to Newsletter2Go GmbH. Newsletter2Go is not permitted to sell your data or use it for any purposes other than dispatch of the newsletter. Newsletter2Go is a German, certified provider, which has been selected in line with the requirements of the General Data Protection Regulation and the federal data protection laws. You will find more information here:
You can revoke your consent to storage of your data, email address and its use for newsletter dispatch of the newsletter at any time, such as by using the „unsubscribe“ link in the newsletter (see also below, rights of data subjects).
We generally process your data based on the following legal basis:
- Consent, e.g. newsletter, enquiries: Art 6 (1) lit. a GDPR
- Pre-contractual measures, implementation of a contractual relationship: Art. 6 (1) lit. b GDPR
- Legal obligations, such as retention obligations: Art. 6 (1) lit. c GDPR
- Advertising without consent, tracking, Cookies, e.g. to improve the service and due to technical reasons (legitimate interests): Art. 6 (1) lit. f GDPR.
Use of Google Analytics
We use Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called „Cookies“ – text files that are saved on your computer and allow us to analyse your use of our website.
The information produced by the Cookie on the use of this website is generally transmitted to a Google server in the USA where it is saved. In the event of activation of IP anonymisation on this website, your IP address will be shortened by Google within the member states of the European Union or in other contract states of the treaty on the European Economic Area. The full IP address is transmitted to a Google server in the USA and abbreviated there only in exceptional cases On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activities and provide additional services to the website operator associated with use of the website and use of the Internet. The IP address transmitted from your browser within the scope of Google Analytics is not combined with other data held by Google. You can prevent Cookies from being saved by making a corresponding setting in your browser software. In exceptional cases, this may result in your inability to fully use all functions of our website.
Prevention of data collection by Google Analytics:
You can also prevent Google’s collection of data relating to your use of the website produced by the Cookie (including your IP address) and prevent the data from being processed by Google by downloading and installing the available browser plugin under the following link.
If you would like to find out more, please go to
We point out that Google Analytics has been extended with the code „gat._anonymizeIp();“ on this website in order to guarantee the anonymous registration of IP addresses.
Use of Doubleclick
The use of DoubleClick-Cookies allows Google and its partner websites to only display adverts based on previous visits to our website or other websites on the Internet. The information produced by the Cookie is generally transmitted by Google to a server for analysis in the USA where it is saved. Transmission of the data by Google to a third party only takes on the basis of legal regulations or as part of order data processing. Google shall certainly not compile your data with other data collected by Google.
By using our web pages, you declare that you agree with Google processing the data collected about you in the described way of data processing and for the previously mentioned purpose. You can prevent Cookies from being saved by making a corresponding setting in your browser software; however, in this case we point out that all functions of our web pages may not be able to be fully used. You can also prevent Google’s collection of data relating to your use of the web pages produced by the Cookie and prevent the data from being processed by Google by going to the following link
and downloading and installing the available browser plugin under the point DoubleClick deactivation extension.
Alternatively, you can deactivate the Doubleclick-Cookies on the Digital Advertising Alliance page at the following link
Use of Wistia
We use Wistia from Wistia Inc. („Wistia“) Wistia uses so-called „Cookies“ – text files that are saved on your computer and allow us to analyse your use of our website. The information produced by the Cookie on the use of this website is transmitted to a Google server in the USA.
You can prevent the placement of cookies through a corresponding setting of your browser software; however, this may result in your inability to fully use all functions of our website.
Here you can find further information about processing and storage of data by Wistia, Inc.
Which security does the Tengelmann Energie website offer?
We use current technical measures to protect your data against unconscious or intentional manipulation, loss, destruction or access by third parties. Tengelmann Energie GmbH constantly develops and improves these technical-organisational measures.
Your data shall be transmitted in a secure encrypted form in order to prevent misuse of the data by third parties. The Tengelmann Energie website uses encryption with 256-Bit-TLS 1.2 (Transport Layer Security 1.2). This connection encryption ensures the best possible security in data transmission between the client and a server.
Rights of data subjects
You have the following rights, which you are entitled to enforce against the responsible party:
- Information about the legal basis of processing
- Information on your personal data we have processed
- Correction of data
- Restriction of processing
- Deletion of data
- Data portability
- Appeal against processing
You also have the right to lodge a complaint with a supervisory authority. The supervisory board responsible for us is the state representative for data protection and freedom of information for North-Rhine Westphalia, Düsseldorf.
If the processing is based on your consent, you have the right to revoke your consent at any time without affecting the legitimacy of processing that was carried out based on the consent before it was revoked.
Responsible party in terms of GDPR
Tengelmann Energie GmbH
Telephone: +49 (0) 201 / 56 57 – 6100
Should you have any unanswered questions about data protection, please contact our external data protection officer:
Tengelmann Audit GmbH
Data Protection Officer
An der Pönt 45
You will find more information on the responsible party in the Publishing details.
By using our website, you declare that you consent to processing of the data collected about you in the described way.
Subject to changes
We reserve the right to change security and data protection measures if necessary, such as due to technical development. In these cases, we shall also adjust our data protection information accordingly.