In different sections our homepage provides information about establishing contact with us. The details of the respective contact points on our homepage are aimed at enabling (potential) business partners to better direct their concerns to us.
In addition, we offer interested parties the opportunity to apply for our advertised positions by submitting an online application. If you wish to apply to us for a vacant position, please use our applicant portal to forward personal data.
In the case of contact or communication in the context of a pre-contractual contract initiation or implementation of a contract, the legal basis for the processing is Article 6(1), Point b., GDPR. In relation to forwarded data, Article 6(1), Point f., GDPR, can also be used as the legal basis. The personal data you enter shall only be used to contact you or to adequately process your request. We therefore have the necessary justified interest in the processing. If establishing contact is based on your consent, the legal basis for the processing is Article 6(1), Point a., GDPR. You are entitled, at any time, to withdraw your consent without stating reasons for such action. These legal principles apply regardless of the chosen form of communication platform (e-mail, contact form, applicant portal, telephone call or Microsoft Teams), by which the corresponding communication takes place.
Personal data shall not be forwarded to third parties unless they are intended to be forwarded or this is technically necessary for the communication. Please note that content from such an exchange and in the case of personal meetings used for discussions frequently serve the purpose of communicating information to business partners, interested parties or third parties and are therefore earmarked for forwarding.
Following cessation of the purpose, your data shall be deleted provided this does not conflict with legitimate reasons, e.g. statutory obligations (Article 6(1), Point c., GDPR) or a justified interest in accordance with Article 6(1), Point f., GDPR, (e.g. processing potential enquiries or reviewing, asserting, exercising or defending legal claims).
Contact by e-mail or contact form
When using our contact forms, there are two mandatory fields (e-mail and name), without which we are unfortunately unable to process your request. All data you disclose when establishing contact with us (irrespective of by e-mail or via the contact form, such as your e-mail address and, where applicable, your name or telephone number) shall be processed by us to reply to your concern/enquiry. In this respect, only the number of different IP addresses, which are rendered anonymous, shall be processed in a technical sense.
You can use the Log-In button to access our log-in area. In this respect we also ensure that the transmission of your data is secure (in this respect see the section “What Security Does the Tengelmann Energie Website Provide?”).
Contact via Microsoft Teams
We use the Microsoft Teams tool to conduct telephone calls, video conferences or even training sessions and, where necessary, exchange documents and other content. The following categories of personal data may be processed during the use of Microsoft Teams:
- Details about the user (e.g. name/display name and e-mail address)
- Meta data (e.g. data, time, meeting ID, IP address and telephone number)
- Data from text, audio and video data and other forwarded files.
With regard to the processing of personal data in the context of electronic communication, Microsoft Corporation with Microsoft Teams as an OTT service (over-the-top service or interpersonal telecommunications service) is subject to data protection and privacy in telecommunications (“telecommunications secrecy”) in accordance with Part 2 of TTDSG, and is accordingly responsible in that respect.
TEG is responsible for any further processing resulting from communication via Microsoft Teams (e.g. via the invitation function, video recordings or document exchange). We therefore draw your attention to the following functions and possibilities:
- During a Teams session you may decide at any time whether or not the camera and/or the microphone should be switched on or off. Furthermore, you are free to share content or not, whereby you may withdraw the sharing of content at any time.
- If you use the chat function, your personal data contained in the chat function shall be processed and the other participants shall gain knowledge of such content.
- In a technical sense it may be the case that participants make a recording of an online meeting while it is being conducted. In such a case, you shall be immediately notified of the recording and you may raise your objections to this with the meeting participants. The recording is saved in Microsoft Teams after the online meeting. The recording can then be shared with other participants.
As a matter of principle, processing personal data as part of using Teams in third countries (countries outside the European Union and the European Economic Area) is not intended because we have placed the Microsoft Corporation under obligation to limit the storage location to computer centres in the European Union. However, we cannot rule out that the routing of data applies via servers that are located outside the EU. This may be the case, in particular, if participants in a meeting are located in a third country.
The Microsoft Corporation uses EU standard contract clauses to guarantee a reasonable data protection level for the processing/transfer of personal data to third countries (or the US). We nevertheless draw attention to the fact that the USA is classified as a so-called third country where contrary statutory data protection provisions apply and therefore the data protection level specified by law may be lower than the one that applies in the European Union. If the data are transferred to the US, in addition to Microsoft, authorities may also gain access to such data under the legal requirements in accordance with American law. TEG has no influence on the scope of the data processed by Microsoft, the type of processing or use or the transfer of such data to third parties. We also have no effective means of control in this respect.
Insofar as you do not wish to use Microsoft Teams, please notify us by e-mail so that we can jointly agree on other means of communication.
You can find more information about the data protection provisions of Microsoft on the Microsoft Corporation homepage (external link):